How does scheduled pick up work?

We offer time slots every 15 minutes at our Scott’s Addition and Short Pump locations. Scott’s Addition is open between 11:30 and 7:30 Monday through Friday and between 2:30 and 7:30 on weekends, and Short Pump is open from 11:30 to 7:30 weekdays and noon to 6:00 on weekends. In order to serve you as quickly as possible and manage vehicle flow, we limit the number of pick-ups in each slot. If a time is not available, then it has filled up for that day.