They had me at hello. (Well, technically, it was “Hi.”)
In one of many delightful small touches at The Big Kitchen, my very first order came packaged in a simple brown paper bag to which this enthusiastic handwritten note was stapled: “Hi Jo! Yay! We’re thrilled about your first order! Thank you & enjoy!”… “When asked about the competition, co-owner Susan Davenport said she doesn’t know of an apples-to-apples comparison to The Big Kitchen, with its drive-thru concept, prepared meals purchased online and 30-minute lead time between ordering and pickup. For that matter, neither do I.
That means it’s well worth a visit for its good food, good pedigree and belief in the power of big ideas and small touches.”